About me
I build production AI systems: agentic delivery pipelines, payment integrity, hardened data layers. Then I make them usable for the people and the models downstream; a decade in education before this is the edge behind that second half.
My journey
Today I build production AI and software systems. As a technical co-founder at storipro, I shipped the platform's Stripe billing integration, worked out how its data could be attacked and locked it down, and built an autonomous issue-to-PR pipeline. At commercetools, I architected an orchestrator-agent AI authoring system with its own eval harness and drove a single-source-of-truth documentation program across the platform.
I got here from an unusual direction: a decade in education first, ending as a humanities department lead over 30+ educators, with a co-founded education company (3 Steps Away) that taught me to take a system from concept to market.
Building something well and explaining it clearly don't always come from the same person, and that's the compounding part. I design for the humans and agents that use the output: clear interfaces, honest failure modes, docs that double as a contract. The engineering I formalized by shipping.
What I do
I work at the intersection of building and communicating. I architect and ship applied-AI systems, then make them clear to the people and models that use them. Here's where that splits.
AI Systems & Agents
I design and ship agentic systems: orchestrator-agent architectures, autonomous delivery pipelines, eval harnesses. On retrieval I work the corpus side and the trade-off (three separate builds where I weighed embedding retrieval against a cheaper, inspectable alternative, and documented which one won and why).
Agentic Engineering (Claude Code)
I operate the full agentic toolchain: subagents, dynamic workflows, eval harnesses, MCP servers, headless Claude Code in CI, worktrees, CLAUDE.md schemas. I run the stack, I don't just call the API.
Production Software Engineering
I ship hardened production code. A full Stripe billing integration with idempotency and self-healing reconciliation, a threat-modelled Firestore security layer proven with an emulator test suite, and distributed-systems hygiene throughout.
Knowledge & Content Systems
Information architecture, single-source-of-truth design, and retrieval corpora that RAG can actually work against. I ran a 5-person programme that cut the duplicate docs competing with each other in search and in a production RAG assistant.
My philosophy
I build for judgment, not output. Anyone can wire up an API call. The value is in the decisions: what to build, what to reject, and how you'll know it worked. Every system I ship leads with the architecture call and the trade-off behind it, backed by evals, quality gates, and honest failure handling.
I treat documentation as data and interfaces as contracts. The hardest part of an AI system isn't the model. It's making the behaviour clear and the output trustworthy to the humans and agents downstream. That's where the teaching years compound: build for whoever has to use the output, human or model.
And I validate before I claim. A number I can defend in an interview beats a demo every time. The receipts carry the work.
Professional timeline
Technical Co-Founder
qpIQ (proptech), Melbourne
Solo-built a B2B SaaS product for Australian real-estate agents, from the three-layer authorisation chain that isolates each tenant on a deny-all datastore to a nine-loop autonomous delivery system running spec-first against 28 capability specifications. Ran the field pilot inside a real agent's Saturday open home, and published the postmortem when the first live trial captured nobody.
Technical Co-Founder
storipro (proptech), remote
Joined as a contract engineer and came on as technical co-founder after shipping the platform's production systems. That covered the Stripe billing integration, a hardened Firestore security model proven with an emulator test suite, an autonomous issue-to-PR pipeline, and the data pipelines that feed the platform.
Senior Instructional Designer
commercetools, remote in Italy and Australia
Instructional Designer from 2022; promoted to Senior in January 2026. Architected an orchestrator-agent AI authoring system with an eval harness, built agentic content-drift detection running in CI, and drove a single-source-of-truth documentation program across the platform. Did all of it while designing the learning systems that serve thousands of global developers. Led the team's adoption of the agentic toolchain.
Graduate Certificate in Educational Design
Monash University, Australia
Formal training in instructional design principles, learning theory, and evidence-based assessment strategies.
Co-Founder & Learning Designer
3 Steps Away, Australia
Built social justice education enterprise from concept to market delivery. Led end-to-end learning strategy, product development, and commercialization of blended learning experiences.
Humanities Learning Area Leader & House Leader
Emmaus College, Australia
Managed team of 30+ educators overseeing 15 subject programs. Led strategic learning operations and provided senior leadership for cohort of 150 students.
Online Interfaith Dialogue Facilitator
Generation Global, remote international
Facilitated 200+ international video dialogues. Designed dialogue experiences across complex cultural contexts while managing stakeholder relationships with ministers, NGO founders, and thought leaders.
Social Justice Coordinator & Teacher
St Monica's College, Australia
Coordinated extracurricular program for 150+ students. Designed experiential learning units and implemented state curriculum across multiple year levels and disciplines.
Master of Arts (Arts and Sciences)
Universiteit Maastricht, the Netherlands
Focus on anthropology, international development policy, and contemporary world history.
Bachelor of Arts (Humanities and Social Sciences)
Universiteit Maastricht, the Netherlands
Focus on history, philosophy, international politics and sociology.
Earlier work
The learning-systems case studies. They sit behind the current work rather than in front of it, but the write-ups are still here.
- Alex Chen: synthetic eval persona A synthetic senior developer that reviews documentation and catches gaps before real developers hit them.
- B2B Commerce learning path Owned end to end, every API example checked against the RAML source; passed an automated critique gate at 88/100.
- Modular learning path ecosystem One content structure behind 9 paths, 30+ modules and 200+ pages of technical material.
- Developer Essentials learning path A 20-hour, API-first course taking enterprise developers to production-ready.
- 3 Steps Away Co-founded an education company and took it from concept to market. Where the systems thinking started.
Let's work together
I'm open to applied-AI, Solutions Architect, and Forward-Deployed Engineer roles, anywhere the job is to architect production AI systems and make them usable. If that's what you're building, I'd love to connect.